Know Us | Procomer

We are a public institution dedicated to international commerce.

The Costa Rican Foreign Trade Promoter (PROCOMER) is the pillar of support for Costa Rican companies, especially for micro, small and medium-sized companies, throughout their internationalization process to conquer international markets.

We also simplify and facilitate export procedures and generate export chains. For this, we develop market studies that serve as a guide for country decision making and as a tool for exporters.

We also generate information on logistics issues, we offer training, workshops and various advice on new trends in the global market. We promote our export offer of goods and services in the world and for this we do it through international fairs, trade missions, business conferences, opening of key offices that support the exporter in situ and through alliances with different entities and homologous promoters. During 2019, exports of Costa Rican goods grew by 2%, with a total exported value of US $ 11,526 million. For its part, service exports to 2019 closed with an amount of US $ 9,503 million, 5% more than in 2018. The IT, travel (tourism, health and education) and sophisticated business services sectors experienced great dynamism in 2019, All of them registered higher growths than the sector as a whole (5%).

In 21 years of existence, PROCOMER has taken the lead in country projects such as the creation of the country brand essential COSTA RICA and the Single Window System of Foreign Trade (VUCE) 2.0. At the moment we are working on a very modern digital tool that will contain the entire Costa Rican export offer and that will be very useful to national exporters and international buyers to carry out business.

What is PROCOMER?

Costa Rica's Effect

Our History

PROCOMER was created in 1996 through the Law of the Republic number 7638.

In accordance with our founding law, we are responsible for:

  • Designing and coordinating programs related to exports.
  • Technical and financing support for the Ministry of Foreign Commerce (COMEX), to administer the special exportation regimes.
  • Promoting and protecting the country’s commercial interests abroad.
  • Centralizing and streamlining the importation and exportation processes.
  • Following foreign commerce statistics.

Mission

We facilitate and promote commerce abroad and investment.

Vision

To be the strategic benchmark for the private business sector in terms of foreign commerce and investment, in order to promote the development of the country.

Corporate Values

  • Ethics.
  • Responsibility.
  • Efficiency.
  • Commitment.
  • Teamwork.
  • Proactivity.

Strategic Pillars

Institutional Empowerment

Seeks to maintain excellence and improve the service and support processes for the foreign trade sector. This empowerment is based on different goals, among others, innovation encouragement, service integrated management, alliances with other entities and in general: continuous improvement.

Foreign Trade Promotion

Focuses its efforts on the internalization of more small and medium-sized enterprises, to increase PROCOMER’s coverage both internationally as well as outside the Great Metropolitan Area, to encourage strategical sectors and to strengthen EX/IM banking.

Fostering the Country's Competitiveness

This improvement in competitiveness is expected, among other things, to promote a Country Brand established both on a national and international level, to propitiate procedure simplification and business climate improvement, to boost diversification, sustainability and innovation, and contribute to the human talent development at national level.

Procurement

At PROCOMER we give you information related to our procurement and requirements needed.

Online Support

It is an immediate assistance service that gives you technical support related to the systems that PROCOMER gives you access.

Transparency

Available Openings

As for the job openings, as of April 2019, PROCOMER provided 214 job openings.

 

Vacations

As of June 2020, of the 218 institutional functionaries, 0.9% have a balance of more than 30 days of vacation

Leave of absence

As of June 2020, a total of 32 disabilities occurred, totaling 163 days, resulting in an average of 1.33 days of disability per official (Maternity leave is not taken into account).

Performance Evaluation

Up until 2020, the performance evaluation was made as following:

218

Evaluated

0

Not Evaluated

196

General Total

100%

Evaluated

0%

Not Evaluated

100%

Total

Profile Manual

 

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